For lofts with a problem, not just a gap
Something wrong up there? We’ll find it and fix it.
Old, flattened insulation, damp, mould, spray foam on the rafters, droppings. We find out what’s causing it, put it right and insulate the loft properly. The loft check and the quote are free.
- Free loft check
- The cause found, not just covered
- Written quote first
What you’re seeing, and what we do about it
Most loft problems have a cause you can fix. Here are the ones we deal with every week.
What you seeWhat it usually meansWhat we do
Old, thin or flattened insulation
Years of storage and settling have squashed it. It looks grey and dusty and sits below the joists.
We bag it out, clean the loft and lay new insulation at full depth. Insulation removal
Damp, drips or black spots on the timber
Warm, moist air from the house is condensing on cold timber because it has nowhere to go.
We find the source, treat the timber, open up the airflow and replace wet insulation. Damp and mould
Spray foam on the underside of the roof
It hides the timbers from surveyors and can trap moisture, which worries mortgage lenders.
We cut it away by hand, bag it and leave the timbers clear to inspect. Spray foam removal
Droppings, nesting or chewed insulation
Mice, rats or birds have found a way in, often at the eaves.
Once they’re gone, we seal the gaps, clear the spoiled insulation and lay new. Pest-proofing
Cables buried under the insulation
Cables should sit on top, where they can stay cool. Old installs often buried them.
We lift cables clear as part of any insulation job and flag anything worrying. Cables and downlights
A cold, draughty landing under the hatch
An uninsulated hatch is a hole in the insulation, and warm air pours through it.
We fit an insulated, sealed hatch, and a proper ladder if you want one. Ladders and hatches
Eight signs your loft needs a look
Any one of these is worth checking. Two or more, and something’s probably not right.
Book a free loft check- A musty smell when you open the hatch
- Water marks on the ceiling below the loft
- Insulation level with the joists, or none at all
- Black spots on rafters or roof felt
- Frost or drips on nails on cold mornings
- Droppings or scratching noises
- Spray foam on the rafters
- Boxes sitting straight on the insulation
Fix the cause first, then insulate
Laying new insulation over a problem just hides it. Here’s how we do it the right way round.
- Find it. We look at the insulation, timbers, felt, eaves and anything that vents into the loft, and photograph what we find.
- Clear it. Spoiled insulation is bagged and taken away; foam is cut off the rafters; the loft is cleaned.
- Fix it. Mould treated, gaps sealed, vents added, cables lifted, pipes and tanks lagged.
- Insulate it. New insulation on the floor, between and over the joists, with the eaves kept clear so the roof can breathe.
Everything we do in a loft
Problems first, then the insulation and storage that go with them.
- 01Loft insulation removalRemoval is for insulation that has stopped doing its job: squashed by storage, wet, mouldy, soiled by pests or simply decades old. We bag it, take it away, clean the loft and lay new insulation.
- 02Loft condensation and mouldLoft condensation happens when warm, moist air from the house reaches cold timber and felt and has nowhere to go. We find where the moisture is getting in, stop it, open up the airflow and replace any insulation that’s wet.
- 03Spray foam removalWe remove spray foam from the underside of the roof by hand, bag it and take it away, leave the timbers and felt clear for a surveyor to inspect, and lay insulation on the loft floor where it belongs.
- 04Loft pest-proofingWe find and seal the gaps animals use to get in, remove insulation they’ve soiled or nested in, clean the loft and lay fresh insulation. If they’re still there, a pest controller should deal with them first.
- 05Loft clearance and cleaningWe clear out what you don’t want, move what you do, vacuum and clean the loft floor and timbers, and leave it ready for new insulation or a storage floor.
- 06Loft ventilationGood loft ventilation lets moist air out before it condenses. We check the eaves, ridge and any fans, clear what’s blocked, fit vents where the roof needs them and keep the airflow open when we insulate.
- 07Loft inspectionA loft check is a careful look at everything in the roof space. You get photos and a plain explanation of what we found, and a written quote only if something needs doing.
- 08Loft insulationWe lay a layer of insulation between the ceiling joists and a second across them, keep the eaves clear for ventilation, lift cables on top and lag pipes and tanks. Anything wrong in the loft is put right first.
- 09Loft insulation top-upA top-up keeps your existing insulation and adds a second layer across the joists. Before we lay anything, we check the old layer is dry, clean and free of droppings.
- 10Raised loft boardingWe bring the insulation up to depth, fix legs to the joists and lay a boarded floor above, so you get storage and the insulation keeps working.
- 11Loft ladders and hatchesWe replace or upgrade loft hatches with insulated, draught-sealed ones and fit folding ladders, on their own or with other loft work.
How a loft check works
Four steps, and nothing is agreed until you’ve read the quote.
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Tell us what you’ve noticed
Pick the problem on the form, or choose “Not sure yet”. It takes about a minute.
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We find the cause
We look at the loft, photograph what we find and explain it straight.
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A written quote for the fix
What we’ll put right, how, and the price. No obligation.
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Fixed, then insulated
We sort the problem first, then insulate the loft properly so it stays sorted.
Problems by type of home
Older terraces tend to get damp; trussed 1970s lofts get squashed; bungalows have huge lofts to get right. Find yours.
Loft help
Straight answers to what people find in their lofts.
Problem lofts across England and Wales
Every town of 10,000 people or more has its own page.
Questions about problem lofts
What kind of problems do you deal with?
Old or spoiled insulation, damp, condensation and mould, spray foam, pests, cables buried in insulation, blocked ventilation and draughty hatches. Then we insulate the loft properly.
Can’t you just put new insulation on top?
Not if the old layer is damp, dirty or contaminated. Covering it hides the problem. We take it out, fix the cause and start clean.
Do you deal with the animals?
No. If mice, rats or birds are still there, a pest controller should deal with them first. We then seal the gaps and replace the spoiled insulation.
Is the loft check free?
Yes. We look, explain what we find and send a written quote. There’s no obligation.
What if it turns out to be a roof leak?
We’ll tell you plainly and suggest you get the roof fixed before the loft is re-insulated.
Is the work guaranteed?
Eligible installations come with a guarantee of up to 5 years. Your quote says whether your job qualifies and what it covers.
Where do you work?
Across England and Wales. Send your postcode on the form, or find your area.
What happens to my details?
We use them only to deal with your enquiry. See our privacy policy.
Tell us what you’ve found. We’ll find the cause.
Describe the problem and we’ll look, explain it and quote the fix in writing. Free.